Metro Emergency Medical Services (EMS) is the Department of Health’s ambulance service, providing emergency care to the people of the Western Cape. They take over 40 000 emergency calls per month and do 5 000 paediatric transfers per year including transfers to the Red Cross War Memorial Children’s Hospital. The quality of these transfers directly impacts on the medical state of a patient upon arrival at the Hospital or any other clinical destination and their overall prognosis.
The Children’s Hospital Trust raised R2 million for the upgrade and expansion of Paediatric Services rendered by Metro EMS in the Western Cape Province by fully equipping four ambulances with specialised paediatric equipment. The fully equipped ambulances were publically launched on 18 October 2011, with two allocated to service the Cape Metropole 24 hours a day with a fast response, and 1 each servicing George and Worcester in support of the Regional Hospitals in those towns.