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PATIENT STORIES

Meet Amy

Amy is a friendly little girl from Stellenbosch who suffered terribly on 10 June when she accidentally knocked a glass of boiling water onto herself. Immediately after the accident, Christolene took her daughter to the Red Cross Children’s Hospital where she was admitted to the Burns Unit. “The doctors said that she had 7% burns on her body.”

Little Amy mostly suffered from burn wounds on the right-hand side of her face, neck and chest area, as well as her right arm. For Christolene it was heart-breaking to witness her tiny daughter in so much pain, but she knew that Amy would fight – and she did. Amy recovered quickly and was discharged from the Hospital after only five short days.

Mom and daughter were both overjoyed to be home again, but they still had to routinely visit the Burns Clinic at the Hospital for Amy’s wound dressing changes, a painful, but integral part of the healing process of any burns injury. Wound dressing changes require patients like Amy to have their used dressings removed from their bodies in one room, carefully washing and cleaning the wound and then moving to another room to have new dressings applied.

For Christolene, bringing Amy to the clinic every Monday has proven to be a very difficult and emotional experience. “At first when we still visited the old rooms, they were very small and claustrophobic, when one child cried, all the little children would start crying and it became very traumatic at times.” In addition to the lack of personal space, the previous dressing room was too close to the waiting area and it often made Christolene and little Amy uncomfortable. “Amy would start getting very anxious while we were waiting for her appointment, especially when she could hear the other little kids having their dressings changed.”

However, since the new dressing and procedure rooms have opened, both Christolene and Amy have been more at ease when coming in to the clinic for their weekly appointments, because the brand-new dressing and procedure rooms have been upgraded and is also further away from the packed clinics waiting area.

Christolene is thrilled that now, whilst her little Amy is undergoing this painful procedure, she can be comfortable as the new rooms allow for her to be separated from the other patients. “We are much more comfortable, because there is more space for us both, it is more like a ward now and not cramped anymore.”

Although Christolene and Amy have suffered a great deal over the last couple of weeks, brave Amy is recovering very well and Christolene is thankful to the Hospital and staff that her playful, smiley little girl is getting better in a caring, safe environment.

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